Quotations with Direction
"Your chances of being run over are doubled if you stay in the middle of the road."
John M. Capozzi
"Sometimes I worry about being a success in a mediocre world."
"A genius is a talented person who does his homework."
"Customers remain loyal, not because of marketing programs, but because of the value they receive."
Fredrich E. Reichheld, Director Bain & Co.
"It does not matter how slowly you go so long as you do not stop."
"Talking is like playing the harp; there is as much in laying the hand on the strings to stop their vibrations as in twanging them to bring out their music."
Oliver Wendell Holmes
"We are here to add what we can to, not get what we can from, life."
Sir William Osler, author / surgeon
"People resist what other people make them do, not what they themselves choose to do."
Rosabeth Moss Kanter
"There is no such thing as luck. We make our own, good or bad. We make it by our attitude and actions."
"Winners don't dwell on past mistakes. They learn from experiences and move on with new spirit and resolve."
Pat O'Brien, A Hero in Every Heart
"Anyone in sales is always in a servant position."
Charlotte Beers, Chair, Ogilvy & Mather Worldwide
"If you don't have annoying little problems you're not in business."
Shirley Halperin, Editor Smugmagazine
"Never be afraid to sit awhile and think."
Lorraine Hansberry, A Raisin in the Sun
"Technology makes us what we are already, only more so. Lazy people will be lazier, smart people will be smarter."
Arno Penzias, scientist
"People are the system."
Richard Thieme, speaker/author
"You are selling an experience as much as a product. Understand what customers wish to 'experience' in doing business with you. What's their 'take-away' memory? It had better be a lot more than a polite answer from an operator at a call center."
James Champy in Forbes
"Risk taking is inherently failure-prone. Otherwise it would be `sure-thing-taking'."
"Take risks. You can't fall off the bottom."
"The greatest leaders throughout history have been notoriously poor followers."
by ROCKINGHAM*JUTKINS*marketing, all rights reserved.